Sales PhysicianRevenue Optimization

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Newco Technologies is a fictitious company with 2 senior executives, 3 sales managers and 30 salespeople. Its results were scored exactly the way a real client's are. Every assessment produces these two reports.

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Sales Physician Revenue Performance Assessment

Revenue Optimization Plan

Newco Technologies (sample) · September 18, 2026 · 32 respondents

Executive summary

Overall Revenue Health64At Risk
Market Insight67At Risk
Sales Readiness60At Risk
Sales Execution64At Risk
  1. Overall Revenue Health is 64 (At Risk).
  2. Sales Readiness is the weakest pillar at 60.
  3. The biggest disagreement is on Sales Coaching: executives rate it 75 and sales professionals rate it 38.

Scorecard

CapabilityTeamExecutives2 peopledirectionalSales managers3 peopleSales professionals27 people
Market Insight™67706659
Customer Understanding71717566
Target Market Intelligence687165–
Target Account Intelligence62676356
Executive Access54566045
Value Messaging57675154
Market Positioning788372–
Proof & Credibility72796474
Customer Outcomes & Value Realization726778–
Sales Readiness™60696050
Tactical Sales Capability77758371
Sales Coaching58756138
Sales Development & Reinforcement49505343
Marketing Support52694740
CRM & Sales Technology58635852
Sales Process63755854
Organizational Alignment687561–
Sales Execution™64686558
Opportunity Creation62636459
Early Opportunity Influence62636756
Discovery Effectiveness62676456
Customer Commitment56605354
Opportunity Qualification56586150
Opportunity Strategy54505658
Value Creation & Recommendations69836461
Value Defence & Negotiation60635661
Pipeline & Forecast Health55635646
Growth Through Customer Success909289–
Continuous Learning & Revenue Improvement81838277

85+ Healthy 70–84 Developing 50–69 At Risk <50 Critical

Probable root causes

Weak results are often symptoms. These weak capabilities are likely being held back by other capabilities that also scored below 70.

  • Value Messaging (57) is likely held back by Target Market Intelligence (68) and Organizational Alignment (68).
  • Sales Coaching (58) is likely held back by CRM & Sales Technology (58) and Sales Process (63).
  • Marketing Support (52) is likely held back by Organizational Alignment (68).
  • Opportunity Creation (62) is likely held back by Target Market Intelligence (68), Target Account Intelligence (62), Value Messaging (57) and Marketing Support (52).
  • Early Opportunity Influence (62) is likely held back by Executive Access (54).
  • Discovery Effectiveness (62) is likely held back by Sales Coaching (58).
  • Customer Commitment (56) is likely held back by Discovery Effectiveness (62) and Sales Process (63).
  • Opportunity Qualification (56) is likely held back by Customer Commitment (56), Sales Process (63) and Target Market Intelligence (68).
  • Opportunity Strategy (54) is likely held back by Opportunity Qualification (56) and Sales Coaching (58).
  • Value Creation & Recommendations (69) is likely held back by Discovery Effectiveness (62).
  • Value Defence & Negotiation (60) is likely held back by Value Creation & Recommendations (69).
  • Pipeline & Forecast Health (55) is likely held back by Customer Commitment (56), Opportunity Qualification (56), CRM & Sales Technology (58) and Sales Coaching (58).

Priority initiatives

Priority 1 · Days 1 to 30

Sales Coaching 58

What is happening
Sales Coaching scores 58 (At Risk). Coaching is rare, reactive or opinion-based.
Why it is happening
This is a probable root cause: it feeds Discovery Effectiveness, Opportunity Strategy and Pipeline & Forecast Health, which are also weak. Fixing it first should lift those too. It is likely held back by CRM & Sales Technology and Sales Process, which also scored below 70.
How we know
Lowest-rated statement (57): "Our organization views coaching as an ongoing leadership responsibility that continuously improves customer-facing performance rather than as a response to performance problems." Executives rate it 75, sales professionals rate it 38.
What to do next
Weekly evidence-based coaching cadence. Sales Physician resource: Sales Leadership.
What should improve
Coaching sessions held and observed

Priority 2 · Days 31 to 60

Customer Commitment 56

What is happening
Customer Commitment scores 56 (At Risk). Deals advance without customer action.
Why it is happening
This is a probable root cause: it feeds Opportunity Qualification and Pipeline & Forecast Health, which are also weak. Fixing it first should lift those too. It is likely held back by Discovery Effectiveness and Sales Process, which also scored below 70.
How we know
Lowest-rated statement (48): "Our customer-facing professionals consistently earn meaningful customer commitments that demonstrate genuine progress in the customer's decision-making journey."
What to do next
Commitment-based next steps. Sales Physician resource: Article 2: Sales Conversation Framework.
What should improve
Opportunities advanced by a customer action

Priority 3 · Days 61 to 90

Sales Process 63

What is happening
Sales Process scores 63 (At Risk). Process follows seller activity, not customer decisions.
Why it is happening
This is a probable root cause: it feeds Sales Coaching, Customer Commitment and Opportunity Qualification, which are also weak. Fixing it first should lift those too.
How we know
Lowest-rated statement (62): "Our sales process is designed around the customer's decision-making journey rather than our internal sales activities." Executives rate it 75, sales professionals rate it 54. 10% of answers were "Not sure".
What to do next
Map the sales process to the customer's buying process. Sales Physician resource: Buying Process.
What should improve
Stages with customer exit criteria

90-day roadmap

  1. Days 1 to 30: Sales Coaching. Weekly evidence-based coaching cadence.
  2. Days 31 to 60: Customer Commitment. Commitment-based next steps.
  3. Days 61 to 90: Sales Process. Map the sales process to the customer's buying process.
  4. Month 6: reassess with the same team to measure the change.

Reinforce

These are developing (70 to 84). Keep them moving with steady attention:

  • Customer Understanding (71). Make this a regular habit: customer insight interviews with 10 best customers.
  • Customer Outcomes & Value Realization (72). Make this a regular habit: customer outcome check at 90 days post-sale.
  • Proof & Credibility (72). Make this a regular habit: build a proof library (cases, outcome data).
  • Tactical Sales Capability (77). Make this a regular habit: skills practice on the Sales Conversation Framework.

Strengths to protect

  • Growth Through Customer Success scores 90. Protect it as you make other changes.

Prepared by Sales Physician. Scores run from 0 to 100. Role groups count equally in team scores. Individual answers are confidential and never reported.

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